1. Information We Collect

We collect several types of information to provide and improve our immersive technology and software solutions:

• Personal Identification Information: This includes your name, email address and phone number, which you provide via contact forms.
• Technical and Usage Data: We automatically collect data such as your IP address, browser type, device information, and how you interact with our website through cookies and similar tracking technologies.
• Immersive Technology Data: When interacting with our VR, AR, or Metaverse solutions, we may process hardware identifiers or anonymized spatial data to optimize the user experience.
• Blockchain Data: For Web 3.0 services, we may process public wallet addresses and transaction IDs necessary for decentralized operations.

2. How We Use Your Information

• To provide and maintain our services, including VR/AR development and hardware rentals.
• To process your requests through our Price Calculator and provide accurate project quotes.
• To communicate with you regarding project updates, support, and marketing materials.
• To comply with legal obligations and ensure the security of our digital infrastructure.

3. Legal Basis for Processing

• Contractual Necessity: To fulfill our obligations in providing the services you have requested.
• Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
• Legal Obligation: To comply with the laws of the United Arab Emirates (Federal Decree Law No. 45 of 2021) and the Arab Republic of Egypt (Law No. 151 of 2020).
• Legitimate Interests: To improve our business technology and ensure a secure user environment.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share information with:

• Service Providers: Trusted third party vendors who assist in hosting, analytics, and payment processing.
• Corporate Affiliates: Our regional offices in the UAE, KSA, and Egypt for administrative and project management purposes.
• Legal Authorities: When required by law or to protect the rights and safety of GameIn and our clients.

5. International Data Transfers

As a regional leader in tech, your information may be transferred to and maintained on computers located outside of your state or country. We ensure that all cross border transfers comply with applicable data protection laws and that adequate security measures are in place to protect your data.

6. Data Security and Retention

The security of your data is important to us. We implement industry standard encryption and security protocols to prevent unauthorized access. We retain your personal data only for as long as is necessary for the purposes set out in this policy, typically for the duration of our business relationship or as required by financial and legal regulations.

7. Your Data Protection Rights

• Access and Portability: The right to request copies of your personal data.
• Rectification: The right to request that we correct any information you believe is inaccurate.
• Erasure: The right to request that we erase your personal data under certain conditions.
• Restriction and Objection: The right to object to our processing of your data or request that we restrict processing.